How to make my shop visible on google maps

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  • 9 mins read

In today’s digital age, having your business listed on Google Maps is essential for visibility and attracting potential customers. Whether you own a small local shop or a larger enterprise, getting your business on Google Maps is crucial for reaching your target audience. In Ethiopia, businesses on Google Maps are easily accessible to consumers looking for goods and services in their area. But how do you get your business listed on Google Maps? This article will guide you on how to register your Ethiopia Business on Google Maps, ensuring that your shop is visible to a wider audience and potential customers.

How do i make my business visible on Google Maps?

Professional graphic depicting a shop's visibility on Google Maps, featuring a detailed map with a pin drop and a magnifying glass focusing on a shop location, set against a background in Google's blue, red, yellow, and green colors, symbolizing clarity and navigational ease.

Making your business visible on Google Maps is a crucial step for increasing visibility and attracting more customers, especially in a bustling marketplace like Addis Ababa. First, you need to create or claim your Google My Business listing. This can be done by visiting the Google My Business website and following the prompts to add your business information, such as the name, address, and business category. Once you have filled out the necessary details, you will need to verify your business, typically through a verification code sent via postcard to your business address. This step ensures that your business information is accurate and that you are the rightful owner.

How do i show shops on Google Maps?

To show your shop on Google Maps, after setting up your Google My Business account, ensure that all the information you provide is complete and accurate, including your physical location and business hours. Adding high-quality photos of your shop and regularly updating your listing with new information, such as promotions or events, can also help your shop stand out. Utilize the ‘Posts’ feature on Google My Business to engage with potential customers and provide updates that make your shop more appealing. This will not only improve your visibility but also help in ranking higher in local search results, drawing more customers to your shop.

Why my shop is not showing on Google Maps?

If your shop is not showing on Google Maps, there could be several reasons. First, ensure that your Google My Business listing is verified, as only verified businesses appear on Maps. If you’ve recently verified and still don’t see your listing, check that your business information is complete and complies with Google’s guidelines. Lack of enough details or discrepancies in your business name, address, or category can prevent your shop from appearing. Additionally, Google may take some time to process new listings or updates, so it might be a matter of waiting a few days. If problems persist, use the Google My Business dashboard to check for any notifications or required actions that could be affecting your listing’s visibility.

Claim and Verify Your Google My Business Listing

Professional and modern design illustrating the Google My Business profile management interface, featuring the Google My Business logo, and icons for reviews, posts, and location updates, set against Google's signature color scheme, emphasizing the tool's importance for enhancing local business visibility.

Create or Claim Your Listing

Ensuring your shop is visible on Google Maps starts with claiming and verifying your Google My Business (GMB) listing. This essential step not only boosts your visibility in local search results but also helps potential customers in Addis Ababa and beyond find your business when they search relevant keywords. Let’s explore how to create or claim your listing and go through the verification process.

Verify Your Listing

To create a new Google My Business listing for your shop, start by visiting the Google My Business website. If you already have a Google account, sign in; if not, you’ll need to create one. Once logged in, you can begin the process by entering your business name to see if it already exists on Google Maps. If it does, you can claim it; if not, you can create a new listing. It’s crucial to accurately fill in all the details such as your business name, address, and category. This information should be consistent with any other online presence you have to maintain uniformity and avoid confusion among your customers in Addis Ababa or wherever they may be searching from.

Optimize Your Google My Business Profile

Complete Your Profile

Start by filling out all relevant information about your shop on your Google My Business profile. This includes entering your business name exactly as it appears in the real world across signage and stationery. Ensure your address is accurate and consistent with local directories. Include a local phone number that matches the location and add your business hours to let customers know when you are open. Detailed, accurate information helps Google to better understand your business, which can improve your search ranking and visibility to potential customers in Ethiopia.

Add Photos

Adding high-quality photos to your Google My Business profile significantly enhances its appeal. Photos serve as a visual tour of your business and are especially important for shops, as they help potential customers see what you offer and what they can expect when they visit. Include images of the inside and outside of your shop, as well as pictures of key products and services. Updated and appealing photos can increase the likelihood of potential customers choosing your shop over others by giving a trustworthy and inviting image.

Manage Reviews

Managing customer reviews on your Google My Business listing is another critical aspect of optimizing your online presence. Reviews not only influence customer perception but also affect your local SEO and visibility on Google Maps. Encourage your customers to leave feedback by creating a link directly to your review page and sharing it via email or social media. Respond to all reviews promptly, thanking customers for positive reviews and addressing any concerns raised in negative reviews. This shows that you value customer feedback and are committed to improving their experience, building trust, and credibility among your clientele in Addis Ababa.

Keep Your Information Up to Date

 Google My Business profile management interface

Update Your Business Information

Regularly updating your business information, such as your address, phone number, and business hours, on your Google My Business profile is essential. Accurate information ensures that when potential customers search for your business, they find the correct details, leading them directly to your doorstep. It also prevents any customer dissatisfaction that might arise from visiting an old address or calling a disconnected number. For businesses in Addis Ababa, where local dynamics can change quickly, keeping this information updated can make a significant difference in local search performance and customer trust.

Add Special Hours

Google My Business allows you to add special hours for holidays or other significant occasions. This feature is particularly important for maintaining good customer service, as it informs potential customers about when they can visit your business during non-standard hours. For example, if you plan to close early for a local holiday or extend your hours during a festival in Addis Ababa, updating these changes in your GMB profile can help prevent any confusion. This proactive communication helps manage customer expectations and enhances their overall experience with your business. To add special hours, simply go to the ‘Special Hours’ section in your Google My Business dashboard, select the date and adjust the opening or closing times as necessary.

Encourage Customer Engagement

Respond to Reviews

Responding to customer reviews on your Google My Business profile is crucial for building a trustworthy relationship with your clientele. Whether the reviews are positive or negative, your response shows that you value customer feedback and are committed to improving their experience. For positive reviews, a simple thank you acknowledges the customer’s effort and reinforces their positive experience. For negative reviews, address the customer’s concerns diplomatically and offer to resolve the issue offline if necessary. This can turn a potentially harmful situation into an opportunity to demonstrate your shop’s commitment to customer satisfaction, making your business more appealing to potential customers in Addis Ababa and beyond.

Post Updates

Google My Business offers a feature that allows you to post updates, promotions, and events directly on your listing. This is an excellent way to keep your customers informed about what’s happening at your shop. Whether it’s a special sale, a new product launch, or an upcoming event, sharing these updates can drive more foot traffic to your shop and keep your business top of mind. Regularly posting fresh content also signals to Google that your business is active, which can help improve your visibility in search results. Utilize this feature to announce special hours, community involvement, or any changes customers should be aware of, making your shop a vibrant and updated destination in the local search landscape.

Use Google Maps Features

Enable Messaging

Messaging is a powerful feature that allows customers to reach out to you directly via your Google My Business profile. To enable messaging, sign into your Google My Business dashboard and select the ‘Messaging’ option from the menu. This feature will enable real-time communication with potential customers who find your business on Google Search and Maps, providing them with a convenient way to ask questions and receive quick responses. It’s particularly useful in a dynamic market like Addis Ababa, where customers appreciate quick and direct communication channels with local businesses.

Utilize Q&A

The Q&A feature on Google Maps allows the public to ask questions about your business directly on your Google My Business listing. It’s a great way to address common inquiries that potential customers might have. To make the most of this feature, it’s a good practice to proactively populate it with frequently asked questions about your shop. You can answer these questions yourself to ensure accurate and helpful information is readily available. Additionally, regularly monitor new questions and provide timely responses to keep the information up to date and relevant, which not only helps the customers but also enhances the credibility of your business in the local community of Addis Ababa. This proactive engagement demonstrates your commitment to customer service and can help boost your visibility and attractiveness in local search results.


Effectively leveraging Google My Business to make your shop visible on Google Maps is essential for business success, especially in a competitive market like Addis Ababa. By claiming and optimizing your listing, enabling messaging, responding to reviews, and regularly posting updates, you can significantly enhance your shop’s online presence. These steps not only improve your visibility and searchability on Google Maps but also foster a proactive relationship with your customers, building trust and encouraging engagement. Embracing these strategies will ensure that your business not only attracts more customers but also offers them a compelling reason to choose your shop over others.

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